Keep your store updated as your suppliers ship. DSers automates order status tracking by syncing tracking numbers and updating fulfillment status, so you can spend less time copying shipment details and more time looking after your customers.
For dropshipping sellers managing supplier orders and store fulfillment.
A supplier has shipped an order. Your store should reflect that progress without another round of copying and pasting. DSers brings supplier tracking information into your store and updates fulfillment status according to your settings.
Bring order status tracking into your everyday operations. See which orders are waiting for shipment and which have moved into fulfillment. With routine updates handled automatically, you have more time to follow up with suppliers, answer customer questions, and manage the orders that need your attention.
Every shipment creates information your store needs. Let DSers handle the transfer, instead of adding another manual task to every order.
Manual updates
Open the supplier order, find its tracking number, then add the details to your store and update fulfillment. Repeat the process as more orders ship. For multi-item orders, you also need to keep track of which items are ready and which are still waiting.
With DSers
DSers retrieves available tracking numbers and sends them to your connected store. Your fulfillment preferences determine whether multi-item orders update together or separately, where supported. You review progress and handle exceptions while DSers takes care of transferring the shipment information.
From tracking numbers to shipping emails, DSers connects the updates that follow a supplier shipment. Choose how those updates reach your store and customers.
After you place and pay for an AliExpress order, your supplier prepares and ships it. Once tracking information becomes available, DSers retrieves it for your order. There is no need to copy each number from the supplier platform into your store.
Tracking sync moves the order toward Fulfilled in DSers and your connected store. Choose when tracking details are sent for store fulfillment, including a configured delay if your business needs one. Your settings determine when that update happens.
Wait until every item has a tracking number, or fulfill items separately as their tracking becomes available. Separate fulfillment depends on your sales channel; WooCommerce does not support it. Bundle and BOGO mappings still wait for tracking numbers for every component.
Tracking updates can trigger your store’s shipping confirmation emails. Control whether and when those messages go out through Shipping Confirmation Email Settings. Coordinate fulfillment and email timing so customers receive shipment information in the way you intend.
More orders should not mean more tracking numbers to copy. DSers syncs available supplier tracking information and updates store fulfillment automatically, reducing repetitive data entry as your daily workload grows.
Items in the same order may ship on different days. Use supported separate fulfillment to update items individually, or bulk fulfillment to wait until every tracking number is available. Choose how shipment updates reach your customers.
Find the order status and synced tracking information in DSers when a customer asks for an update. Use those details to explain the order’s progress and give your customer a clearer answer.
Start with your connected store, then choose how fulfillment and shipping notifications should work for your business.
Go to Settings → Application Management and find your store under Sales Channel. Confirm it shows Connected. If it has disconnected, select Reconnect and complete authorization so DSers can send updates to your store again.
Open Settings → Fulfillment Settings and select your sales channel. Under Fulfillment Preference, choose Fulfill items in bulk or a supported separate-fulfillment option, then save. This determines whether items update together or individually.
In Fulfillment Settings, review Sync Tracking Number to Store for Fulfillment. Choose the available timing that suits your workflow. This controls when DSers sends tracking information to your store and marks the order as fulfilled.
Review Shipping Confirmation Email Settings and choose whether and when to send notifications. For Shopify, check the email activation switch as well. Then follow a shipped order to confirm the store update and email behavior match your preferences.
Let DSers bring supplier tracking details into your store, update fulfillment, and support your shipping communications. Put routine updates to work for your business—and put your attention where it matters most.
Get StartedNo. Updates depend on supplier information, synchronization cycles, and your fulfillment settings. A tracking number must be available before DSers can sync it, and a configured delay can postpone the store update.
No. Fulfilled records the shipment-related update. Delivered means delivery has been confirmed. Tracking-number sync does not, by itself, confirm that the customer has received the package.
Yes. The separate Sync Delivered Status feature is available on Pro and Enterprise plans. It requires delivery confirmation for all remaining items and monitors orders for up to 30 days from the first tracking number.
Yes. In Open Orders, select Sync AliExpress Order. API sync is available up to five times per day. You can also use the DSers Chrome Extension while logged into the AliExpress account used for the order.