How to Prevent Order Failures on AliExpress Due to CIS-Related Accounts

If you're facing order failures on AliExpress, it could be due to your account being classified as Russia-based by AliExpress. This classification can happen under certain conditions and lead to issues in processing orders. Here’s how to avoid it:

1. CIS-Related Account Triggers:

• Email or Phone Number: If you registered your AliExpress account using an email address or phone number from a CIS country.
• Ordering History: If you've placed orders on the AliExpress Russia site.
• Order Destinations: If you frequently handle orders destined for any CIS country.
• Other Indicators: Any other activity that suggests a link to CIS countries.

2. CIS Countries Include:

• Azerbaijan, Armenia, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Uzbekistan, Ukraine.

3. Steps to Avoid Issues:

• Use a Non-CIS-Related Account: Ensure your AliExpress account is not associated with any CIS countries.
• Create a New Account: If needed, register a new AliExpress account that isn’t tied to the Russian site.
• Reauthorize with DSers: After securing a suitable account, reauthorize it with DSers to enable successful order placement.

By following these steps, you can prevent your AliExpress orders from failing due to CIS-related account issues.