Forecasting Success: Key E-commerce Statistics to Watch in 2024

Forecasting Success: Key E-commerce Statistics to Watch in 2024

Undoubtedly, the trend of online shopping is here to stay; consequently, this is the ideal moment to launch an e-commerce company. To increase your chances of success, keep up with the latest e-commerce statistics to comprehend the state of the market.

The post will focus on 15 essential e-commerce statistics for 2024 to assist you in making wise choices for your company. Moreover, we'll talk about market prospects, online shopping behaviors, and trends.

Let's start by examining the most essential e-commerce data that web business owners need to know.

Overview of Key E-commerce Data

This section includes retail sales data and growth forecasts for e-commerce worldwide to improve corporate decision-making. No matter where they are located, all online shops can benefit from these e-commerce data.

Internet sales are expected to make up almost 25% of all retail sales worldwide

In 2023, e-commerce accounted for 19.5% of all retail sales worldwide. Consequently, by 2027, internet sales are expected to make up almost 25% of all retail sales worldwide.

Retail Sales - DSers
Source: Statista

Thanks to improved online access and technological advancements, global e-commerce sales increased quickly after the COVID-19 epidemic. Specifically, Asia is a leader in mobile commerce; consequently, in the upcoming years, we may see an increase in this trend.

Global E-commerce Sales Are Anticipated to Exceed $5.5 Trillion

The U.S. market brought in $925.4 billion in revenue overall in 2023. By 2027, its revenue is expected to reach $1.6 trillion, growing at an annual pace of 11.22%.

Additionally, in 2023, Europe emerged as the third-largest e-commerce market, bringing in $631.9 billion in revenue, following a similar trend. Its 9.31% annual growth rate is expected to bring in about $902.3 billion by 2027.

The e-commerce industries' success on both continents demonstrates strong consumer buying power. Hence, consider the significant sales potential of these marketplaces when searching for new ones to enter.

U.S. Retail E-commerce Sales Achieved $271.7 Billion

Between 2023 and 2027, the e-commerce market in the United States is anticipated to develop at 11.2%, but in Europe, growth is expected to be 9.3%. Consequently, this growth is noteworthy, particularly in light of the global average of 0.7%.

US Retail Sales - DSers
Source: Digital Commerce 360 Analysis of U.S. Department of Commerce Data

These markets have substantial sales potential, which suggests that there will be intense competition in the future. Hence, to turn internet users worldwide into devoted digital consumers, employ marketing tactics that work and prioritize providing great customer experiences.

Statistics on Online Buying Behavior

Understanding consumer behavior and buying patterns can enhance online sales and client loyalty. This procedure is essential for any e-commerce plan, regardless of the type of company.

The top three e-commerce data insights on online shopping behaviors and advice on profiting from them are included below.

Online Shopping Accounts for 63% of Shopping Trips

Moreover, Google, social media, and other online resources are the starting point for 63% of shopping trips. Roughly 50% of customers who start their shopping in-store eventually look into online options.

Consequently, make the most of this chance by building a solid internet presence. To reach a wider audience, if you own a physical business, consider creating an online store using an e-commerce website builder.

The Rate of Cart Abandonment Is 70.19% on Average

With an average of 86.7%, cart abandonment rates are highest among mobile users. Desktop users are 69.8%, and tablet users are 80.7%.

Cart Abandonment Rates - DSers
Source: Razorpay

Consequently, the most considerable cart abandonment rates are in the telecom, home furnishings, and automotive industries. On the other hand, grocery and electronics are the categories with the lowest abandonment rates.

Ensure your website is optimized for mobile devices to buck this unfavorable trend. Personalized customer service also contributes to higher conversion rates, particularly in industries with high cart abandonment rates.

Why People Give up on Shopping Carts Is Unexpected Extra Cost

The top three reasons why people quit their online shopping carts, according to the Baymard Institute, are unforeseen additional expenses, account sign-up procedures, and a sluggish delivery process.

Reasons for Abandonments - DSers
Source: Baymard Institute

To resolve these concerns:

  • Be straightforward and honest about additional expenses and delivery schedules.
  • Provide a variety of delivery choices to satisfy clients with pressing requirements.
  • In addition, provide a guest checkout option for people who would not register.

Statistics on Mobile Commerce

With the help of their mobile devices, vendors may communicate with buyers in the burgeoning mobile e-commerce market. Keep abreast of mobile shopping trends to increase brand recognition and encourage users to purchase via mobile website and app visits.

The top three e-commerce statistics for mobile commerce are listed below, along with tips on using them to increase sales and conversions.

Growing Global Smartphone User Base Will Reach a New Peak of 6.3 Billion

In 2023, there were more than 4.2 billion smartphone users worldwide, a sharp rise over the 3.6 billion users in the year before. Consequently, the metric might reach a new peak of 6.3 billion users in 2029, with a growth rate of 30.6%.

Additionally, there has been a rise in the amount of time spent using smartphones during the last ten years. Global internet users browsed on their phones for 57.6% of the time in 2023, up 0.6% from 2022.

Make sure your website is mobile-friendly to increase the likelihood that users in this demographic will become clients.

Mobile Sales Worldwide Will Make up 62% of All Digital Sales

Growing mobile usage will drive the growth of the worldwide mobile commerce market in 2024. Specifically, it generated $2.2 trillion in sales, dominating 60% of all e-commerce categories. Consequently, by 2027, mobile commerce sales are anticipated to surpass $3.4 trillion due to this upward trend.

Market Insights - DSers
Source: Statista Market Insights

Online retailers in mobile-first markets must prioritize mobile optimization to stay up with changing consumer behavior. Hence, create a smooth and easy-to-use consumer experience from product browsing to purchase.

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The Growth of Mobile Commerce Exceeds That of Traditional E-commerce by 29%

With a growth rate of 29% worldwide, mobile commerce surpasses traditional e-commerce by 7%. Consequently, this trend is influenced by mobile commerce, which completes significantly more payments than desktop commerce. However, the conversion rate on desktop devices is 1% greater than on mobile devices.

Common obstacles to mobile buying include minimal page elements, security issues, and interruptions from other mobile apps. Hence, to address these issues, use security precautions, responsive design, and load times geared for seamless surfing.

Statistics on E-commerce Marketing

Developing successful marketing strategies is essential to being relevant in the cutthroat e-commerce industry. Keep up with developments in digital marketing to help you choose effective campaigns, tactics, and conversion rates.

These three e-commerce data points will aid in the creation of successful marketing strategies.

83% of Consumers Are Influenced to Repurchase by Loyalty Programs

Loyalty programs are powerful marketing instruments that increase sales and improve client retention. Consequently, it makes sense that 80% of loyalty program owners intend to raise their investments in customer loyalty, given members' 12–18% yearly revenue growth.

Loyalty Programs - DSers
Source: Antavo

Additionally, personalized offers, special bonuses, and cashback encourage customers to join loyalty programs. Customers participating in loyalty programs report having a better brand experience six out of ten times. Finally, this marketing tactic benefits both companies and consumers.

E-commerce Companies Are Investing in Personalized Email Marketing

Fifty-five percent of email marketers plan to use personalization to increase engagement rates over the next 12 months. Consequently, about half want to automate additional email program components for more efficient manufacturing.

Using a preheader to describe the material and personalize the email body increases open and click-through rates. Moreover, emails with customized subject lines show higher rates of interaction.

Nearly All Businesses Use Video Marketing

A remarkable 91% of companies employed video as a marketing strategy in 2023, up 5% from the year before, and saw a positive return on investment (ROI). Consequently, in 2024, 68% of non-users intend to begin using it.

Nearly half of marketers say live-action videos are the best option, followed by animated and screen-recorded videos. Businesses frequently use video marketing for social media content, presentations, product demos, and testimonials.

E-commerce Social Media Statistics

With over 5.8 billion social media users predicted by 2027, social media platforms are quickly rising to the top of the online marketing landscape. Consequently, making an effect with your marketing effort requires knowing how your target demographic uses social media.

Examine the most recent e-commerce data regarding social commerce and use it to inform your business expansion plans.

The Global Market for Social Commerce Is Expected to Reach $8.5 Trillion

Furthermore, in 2023, the global social commerce market was valued at $1.2 trillion. Consequently, it is expected to grow seven times during the next seven years at an annual growth rate of 30.7%.

Social media shopping is getting increasingly popular in Asia and happening even faster in the Middle East. Consequently, with 90% of its online shoppers making purchases through social networks, Thailand is the leader in the social media shopping trend. At 86%, India and the United Arab Emirates are second.

The U.S. Social Commerce Market Is Projected to Reach $149 Billion

The gross merchandise value (GMV) of social commerce in the United States in 2023 was projected to be $64.8 billion. Consequently, the amount may approach $150 billion in just five years at an 18.2% growth rate.

GMV - DSers
Source: TikTok Livestream Center

Social media companies are integrating shopping functions to capitalize on the booming U.S. market. For instance, TikTok set a record-breaking $61.2 million GMV during Black Friday week when it launched TikTok Shop in 2023. Around the same time, YouTube introduced an affiliate marketing program that let content creators advertise things in their videos.

90% of Marketers Find That Social Data Makes Them More Competitive

The majority of marketers concur that social media intensifies industry competition. Consequently, social media data highlights the advantages and disadvantages of a product as well as the brand loyalty of competitors. Additionally, 86% of marketers use this information to find new company prospects.

Facebook is a tool that 83% of marketers utilize to contact their target audience and perform competition analysis. Fascinatingly, sixty percent of customers want to see more brands use Facebook. Consequently, the second most popular platform among users and marketers is Instagram.

Wrapping Up

There is plenty of opportunity for sellers to profit from the burgeoning online retail sector. Understanding market trends facilitates better decision-making and marketing strategy, increasing sales and conversions.

This post included 15 crucial e-commerce statistics about social media, mobile, marketing, and online shopping habits. Ensure you adhere to our advice to maximize the profits from these insights. Consequently, this post will help you better understand the present state of affairs and future growth prospects of the e-commerce sector.

Want to get more statistics for e-commerce or dropshipping, explore DSers blog now!

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