What Is eCommerce Platform - DSers eCommerce Basics

eCommerce Platform

An eCommerce platform is software that enables the commercial process of purchasing and selling over the internet.

What Is an eCommerce Platform

An eCommerce platform is software that enables the commercial process of purchasing and selling over the internet. It allows businesses to centrally manage virtual assets, digital sales, marketing, and operations. A good eCommerce platform that provides customers with a pleasant shopping experience will have all four of these features:

  • Appearance

Professional look with appealing navigation features.

  • Ease of use

Pleasant user interface and a simple checkout process with different payment options.

  • Integration

A platform that integrates easily with various plug-ins and tools.

  • Scalability

The ability to scale up to satisfy the needs of a growing customer base.

Why Do You Need an eCommerce Platform

Operating an online business is a complicated undertaking that requires many processes. Software solutions enable you to manage all of these processes and eliminate the hassle of dealing with each one separately. 

eCommerce platforms include everything you need to run and expand your online store without disrupting your day-to-day operations. Using an eCommerce platform is not only cheaper than developing a software from scratch, but it is also more effective than relying on several plugins to provide fundamental online store functions.

Elaborate eCommerce platforms make the shopping process easier for your clients, avoid system breakdowns and technical challenges, and assist you in troubleshooting them when they occur. As a result, you may spend less time assisting customers with their purchases and more time optimizing your sales process and increasing your revenue.

How to Choose an eCommerce Platform

To choose a proper eCommerce platform, you should consider these 6 key factors. Remember to thoroughly research and compare all the aspects before choosing one. Besides, you can take a free trial of the platform before subscribing to a plan. 

  • Price

The features and costs offered by various platforms may vary. It is crucial to decide which platform can offer the functionality you desire at the lowest price after determining the features you need.

  • Available themes

Most eCommerce platforms have a range of themes to pick from. Some themes are included with the membership, while others are premium and require an extra charge to use. Premium themes frequently set your website apart, providing your consumers with a one-of-a-kind purchasing experience.

  • Payment options

Digital wallets are one of the fastest and most convenient methods to pay for products online. If you sell internationally, you might need to offer payment options for transactions made abroad.

  • Technical support

It is crucial to consider the type of support that your selected platform offers. Some platforms provide help during business hours, Monday through Friday. Others provide 24/7 support. For self-service support, several bigger platforms include FAQs and tutorials.

  • Features

Different platforms provide different functionalities. In addition to basic eCommerce capabilities, some platforms have built-in marketing tools like newsletters, incentive programs, daily discounts, etc.

  • Security

eCommerce has an obligation to protect customer information. Ensure that your eCommerce website is secure from cyberattacks and data theft from day one.

Want to Learn More?

Start with DSers. Take Your Online Business to the Next Level!