1. Enable shipment tracking in your fulfillment settings.
Shipment Tracking & Alerts
Early warnings let you fix problems before they hurt your ratings, rather than learning from angry customers.
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Why Use Shipment Tracking & Alerts?
Shipment Tracking & Alerts helps you get proactive visibility into deliveries with real-time tracking and alerts on delays or exceptions.
Shipment Tracking & Alerts
Get Started in 4 Steps
2. Connect your carriers or let DSers sync tracking automatically.
3. Watch the tracking dashboard for live status.
4. Act on alerts when a shipment is delayed or stuck.
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What is DSers Shipment Tracking & Alerts?
Shipment Tracking & Alerts is a feature that provides proactive visibility into deliveries with real-time tracking and alerts on delays or exceptions — helping you fix problems before they hurt your ratings, rather than learning from angry customers.
How do I set up Shipment Tracking & Alerts?
Enable shipment tracking in your fulfillment settings, connect your carriers or let DSers sync tracking automatically, watch the tracking dashboard for live status, then act on alerts when a shipment is delayed or stuck.
What kind of alerts does DSers provide?
DSers alerts you when shipments are delayed, stuck, or show delivery exceptions — allowing you to proactively contact customers with updates before they reach out, reducing negative reviews and improving customer satisfaction.
Can I track shipments from multiple carriers in one place?
Yes. DSers consolidates tracking information from multiple carriers into a single dashboard — so you can monitor all shipments without visiting different carrier websites or copying tracking numbers to third-party platforms.
Does Shipment Tracking & Alerts work with the DSers Auto Sync Tracking Number feature?
Yes. Shipment Tracking & Alerts complements Auto Sync Tracking Number by providing visibility into the delivery status after the tracking number has been synced to your store. Together, they cover the entire post-fulfillment tracking loop — from number sync to delivery confirmation.