1. Enable automatic tracking sync in your store settings.
Auto Sync Tracking Number
Automation eliminates copy-paste errors, so customers always get the correct tracking information.
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Why Use Auto Sync Tracking Number?
Auto Sync Tracking Number helps you sync tracking numbers to your store automatically, removing the tedious copy-paste step after fulfillment.
Auto Sync Tracking Number
Get Started in 4 Steps
2. Fulfill orders through DSers as usual.
3. Let DSers push the tracking number to the store on fulfillment.
4. Verify the number appears on the customer's order page.
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What is DSers Auto Sync Tracking Number?
Auto Sync Tracking Number is a feature that automatically pushes supplier tracking numbers to your store and PayPal the moment they are updated — eliminating copy-paste errors and ensuring customers always receive correct tracking information without manual entry.
How do I set up Auto Sync Tracking Number?
Enable automatic tracking sync in your store settings, fulfill orders through DSers as usual, let DSers push the tracking number to the store on fulfillment, then verify the number appears on the customer's order page.
When does DSers sync the tracking number to my store?
The moment a supplier updates the tracking number, DSers automatically pushes it to your store and PayPal, marks the order as fulfilled, and notifies your customer — all in near real-time.
Does Auto Sync Tracking Number work with all DSers-supported suppliers?
Yes. The feature works with tracking information from suppliers on AliExpress, Alibaba.com, and 1688, as well as off-platform suppliers connected through the DSers Supplier Agent Network — keeping your customers informed regardless of the sourcing channel.
Can I manually add tracking numbers if the supplier doesn't provide one?
Yes. If a supplier does not provide a tracking number for a specific order, you can manually add or edit tracking information in the order details — giving you flexibility while maintaining the convenience of automated sync for the majority of orders.