1. Enable order status sync in your store connection settings.
Auto Update Order Status
Automatic updates cut 'where is my order' tickets and build the trust that drives repeat sales.
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Why Use Auto Update Order Status?
Auto Update Order Status helps you keep customers informed automatically as orders progress, without manual status updates.
Auto Update Order Status
Get Started in 4 Steps
2. Map your order stages to the statuses customers see.
3. Let DSers push updates to the store as fulfillment advances.
4. Customers receive timely notifications at each stage.
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What is DSers Auto Update Order Status?
Auto Update Order Status is a feature that keeps order statuses automatically synchronized both ways across your store, DSers, and suppliers — pushing fulfillment and shipping updates to customers without manual status changes, cutting 'where is my order' tickets and building the trust that drives repeat sales.
How do I set up Auto Update Order Status?
Enable order status sync in your store connection settings, map your order stages to the statuses customers see, let DSers push updates to the store as fulfillment advances, and customers receive timely notifications at each stage.
What order statuses are automatically updated?
Statuses including new order received, processing, shipped, and delivered are synced in real time. New orders reach DSers from your store in seconds, while fulfillment and shipping updates flow back to your store automatically — eliminating manual status management.
Does Auto Update Order Status work with all DSers-supported selling platforms?
Yes. The feature supports status synchronization across all connected sales channels, including Shopify, WooCommerce, eBay, Walmart, and many others — keeping order statuses consistent regardless of where you sell.
How does Auto Update Order Status integrate with DSers' overall fulfillment workflow?
It works alongside Auto-Place Orders and Auto Sync Tracking Number to create a fully automated fulfillment loop — from order submission to supplier shipment to customer notification — supporting sourcing from AliExpress, Alibaba.com, and 1688 across the entire process.